FAQ's
Choose how to travel
What Types of Tours Does Break Free Adventours (BFA) Offers?
Our Original Tours are conducted according to the Travel Details and may undergo slight changes due to various factors to ensure the safety of our travelers.
Self-Drive Tours are suitable for travelers who want to explore the destination at their own pace without the hassle of planning itineraries, booking accommodations, and attraction tickets.
Our Customized Tours are ideal for groups or individuals seeking a personalized experience. On these trips, you can either choose one of our itineraries or request a tailor-made one. These trips include a driver, transportation, accommodations, and any activities you wish to be included.
The Travel Details specify all inclusions and exclusions for each tour.
However, all our trips include transportation, accommodation, breakfast, tour leaders, and activities/admission to monuments.
Each tour also includes a Tour Leader and driver, who may or may not be the same person.
The Tour Leader will either be the driver or someone who knows the destination very well. Since our experiences are known for their authenticity, there may be more than one Tour Leader, especially on longer tours. However, this only means you'll get to meet another person, and more secrets will be uncovered.
Airfare or any other transportation to reach the starting point of the tour, pocket money, visas, personal travel insurance, costs for optional activities, entrance fees to monuments, excursions, and meals (unless specified in the Travel Details) are not included in the tour price.
Of course! If there's an included activity you don't want to participate in, you're free to use that time to do something else you prefer. The only exception is if we are in the middle of a hike or traveling from one place to another. However, please keep in mind that if the activity is already included in the tour, it will not be refunded.
The beauty of traveling with Break Free Adventours is that we encourage our travelers to discover the destination on their own.
When we arrive at a destination, your Leader will inform you of some options you can do during your free time. Some travelers will choose one thing, while others will opt for something entirely different, and others may just want to relax.
The Travel Details will have all the information about the itinerary and travel schedules.
We try to minimize the time spent on the Mini-Bus so that you can enjoy your destination even more. During travel between destinations, we will always try to stop along the way if there's something of interest to visit.
There are strict rules in Europe regarding the number of daily driving hours. These laws also limit the number of days a driver can drive before taking a day off. We always work to ensure that these laws do not interfere with your trip, but please keep in mind that there may be trips where you'll need to use public transport to avoid this situation.
In the event that this happens, it will be stated in the Travel Details and included in the tour price. The Tour Leader will inform you of all the necessary details to use public transportation.
Break Free Adventours offers a variety of tours, ranging from mountain hikes to lying on the beach.
To determine if a tour is suitable for you, the Travel Details will provide a difficulty scale to help you decide. If it's not entirely clear, you should contact one of our team members via email – info@breakfreeadventours.com. - info@breakfreeadventours.com
We have treks that are suitable for children and others recommended for more experienced hikers.
The best way to find out if a tour is right for you is to check the difficulty scale in the Travel Details or contact one of our team members via email – info@breakfreeadventours.com. entrar em contacto com um dos nossos colaboradores através do email – - info@breakfreeadventours.com
I Have a Disability. Can I Travel with Break Free Adventours?
We just ask that you assess whether you are physically and mentally fit to complete the tour you choose, recognizing that on many of them, you'll need to carry your own luggage or walk lomg distances
When possible, we will make adjustments to our tour planning for travelers with disabilities—such as booking ground-floor accommodations (though this may not always be possible), or asking the Tour Leader to communicate in writing as well as orally.
Many travelers with disabilities choose to bring a friend on these trips to assist with their needs.
If a group tour is not ideal for you, we would be happy to create a custom tour tailored to your needs and preferences.
Please contact one of our team members for more information or any questions regarding this matter.
To travel alone, you must be at least 18 years old. We do not have an upper age limit on most of our tours, as we believe age is often just a number. Travelers with pre-existing medical conditions are advised to complete a medical questionnaire.
Our Self-Drive Tours and Custom Tours are suitable for families with children aged 6 to 17 years.
To join one of our Original Tours, you must be at least 18 years old.
Not at all. In fact, this is one of the main advantages of traveling with Break Free Adventours. Many of our travelers join our groups because they are traveling alone and want to meet and share experiences with like-minded people.
Não. Como viajante a solo, serás colocado no teu alojamento com outros Will I Be Charged a Single Supplement If I Travel Alone?
If you prefer not to share a room with other group members, you can upgrade and pay the single supplement. upgrade e pagar o suplemento single.
The upgrade to single é sujeito a confirmação e está disponível apenas em algumas das nossas tours.
We always keep our groups small so that we can maintain our freedom and participate in the life of the places we visit, as well as receive more personal attention from our Tour Leader.
This smaller group size ensures that your experience doesn't become overcrowded.
Our groups can vary between 8 to 20 people.
This information will be in the Travel Details.
We prefer to use your money to create fantastic experiences and memories rather than on luxurious hotels. Therefore, our tours are organized in local accommodations with double, triple, or dormitory rooms. You will never have strangers outside the group in your room, even if it's a dormitory.
Some tours have the single supplement available—you can find this information in the Travel Details. If you want to purchase the single supplement, you should include this information when booking.
Additionally, you can book your pre- and post-tour accommodation with us, and there you can choose your room type.
Our tours only include breakfast. We will do our best to ensure you have a balanced meal according to your needs. Please inform us of your dietary requirements or allergies at the time of booking so we can pass that information on to your Tour Leader.
It's also a good idea, if you're traveling to places where your language is not spoken, to bring a card with your dietary needs and allergies in the language of that country.
You can ask the Tour Leader about the best places to eat according to your needs.
Food is, without a doubt, one of the best parts of traveling.
You may find dishes that are familiar to you, as well as others that are completely unknown (and some even quite strange).
But that's what makes it phenomenal. You should always try to eat something traditional, even if it seems very strange. The stories and memories that meal will create…
Our flexible itineraries allow you to choose what you want to eat according to your preferences and budget. Most of the times we will have pic-nics at lunch and proper food at dinner.
You can ask the Tour Leader what the traditional dishes of the region you're visiting are and where to eat well and affordably.
In Portugal, tap water is, almost everywhere good to drink. If you have doubts, ask your Tour Leader.
For privacy reasons, we cannot provide any details about the people who will be traveling with you. However, we can tell you that our tours attract a wide range of travelers, all of whom share a common desire for adventure, discovering a new destination, and meeting new people.
Our tours are conducted in Portuguese and/or English.
You can expect travel companions from all over the world.
Yes, in most cases, we can book extra nights at our pre- and post-tour accommodations for an additional cost. For more information, you should contact one of our team members.
You should request these accommodations when booking the tour, as they may not be available later.
No. Before making a reservation, you should make sure that this is the tour you want to take, as it is not possible to change it for just one traveler.
However, if you have a group of friends who would like a personalized itinerary, you should contact one of our team members, so they can create a tailor-made itinerary for you and your friends.
Before booking your tour
These details will be sent to your email before booking (if not already available on our website). If you do not receive them, please contact one of our representatives.
Travel insurance is mandatory for all our foreign passengers. If you do not have your policy with you on the first day of the trip, you will not be allowed to join the tour.
As a registered and licensed travel agency, we provide Civil Liability insurance for all our travelers.
We are proud partners of IATI, one of the world's largest travel insurance companies. If you need comprehensive travel insurance at a reduced price, click on this link to get a 5% discount on the listed price. link e adquire um desconto de 5% sobre o preço de tabela.
Your policy should cover personal accidents, death, medical expenses, repatriation, and civil liability with coverage of at least 200,000 Euros.
Equally important is ensuring that your policy covers cancellations, damages, and the loss of luggage and personal belongings.
If you are or from a European Union country, you don't need to worry if your trip is within these countries.
Otherwise, you should visit the websites of the embassies in your country of origin, as they have all the information you need and are the most reliable sources.
If you are not comfortable handling your visa application on your own, we recommend seeking a travel agency specializing in visa applications.
You can also contact your embassy in Portugal, to help you with the process.
Most countries now allow visas to be issued online. You should contact the embassy of your conutry in Portugal or contact a specialized travel agent.
Unfortunately, we cannot assist in this matter. We can only advise you to contact embassies or a specialized travel agent.
While we make every effort to ensure safety, we may visit locations that may be home to highly skilled thieves.
Travel insurance is important, and bringing a lock or travel belt is also a good idea.
We recommend bringing money in various forms: cash, debit cards, credit cards, and multi-currency cards. For multi-currency cards, we recommend Revolut or wise. If you order your Revolut or Wise card through our link, it is completely free. For more information, please contact us. link, ele fica totalmente gratuito. Para mais informações contacta-nos.
Refrigeration cannot be guaranteed. Generally, most of our accommodations have a refrigerator in a common area. However, if we are in more rural areas with simpler accommodations, this may not be possible. Please inform one of our representatives of your condition before making a reservation.
Medical and vaccination requirements vary greatly from country to country. For Europeans, there are generally no recommendations for prophylactic treatments or vaccinations. However, if you have any doubts, you should schedule a travel consultation in your home country
Our leaders are trained to handle these situations, and we will make every effort to ensure you receive assistance as quickly as possible.
If you have to leave the trip due to an accident or illness, our team will ensure you receive appropriate medical care and that someone from your family is informed. We will do our best to get you home safely or allow you to continue your journey as soon as possible.
Your travel insurance should cover illness and trip cancellation due to sudden illness or accident during the trip.
On all our tours, you will be required to carry your own luggage, sometimes up stairs or in and out of transport, and through some rough terrain
Therefore, we recommend bringing a backpack, suitcase, or bag no larger than 55x40x20 cm and 10 kg in weight.
You may also bring a smaller day pack for daily use.
If the tours, requires changing accommodations, some accommodations may offer this service for a small fee. However, remember that leaving your belongings at the accommodation is your responsibility. Of course, this only makes sense if your tour is circular, meaning it starts and ends in the same location.
We always recommend bringing only the essentials, although some details may be more important on certain tours than others. To find out more, please contact us.
Usually lightweight and pratical clothes and good grip shoes are more than enough.
Neverthless, always have a look at how the weather is going to be during your trip
It is very important to always carry an identification document (ID card, passport, driver's license), your visa (if applicable), your insurance policy, and the documentation issued by Break Free Adventours.
We also recomend that you scan everything to your email or cloud. These are things that you cant get or buy easily
Booking & Confirmation of your tour
If you book your trip well in advance, you will only need to pay a 50% deposit of the total amount. If you book your tour less than 60 days before the start date, you may be required to pay the full amount. However, this condition may vary depending on the tour. Contact us for more information
Currently, we only offer bank transfer as a payment option. All costs incurred for this operation must be supported by you. We recommend you order a Revolut or Wise Card. If you would like to receive this cards for free, contact us.
For this question, please refer to our Terms and Conditions. Terms and Conditions.
Se cancelares a tua reserva e esse cancelamento não resultar de nenhuma quebra dos nossos Termos e Condições, esse depósito ficará com a Break Free Adventours sobre a forma de Depósito Vitalício, sempre de acordo com os nossos Termos e Condições. O depósito vitalício não tem validade e pode ser utilizado em qualquer uma das nossas Tours. Pode igualmente ser transferido (uma e única vez) para outra pessoa, desde que a Break Free Adventours seja contactada com antecedência e por escrito.
Para que não haja nenhum dúvida sobre este assunto, apenas o montante do depósito (25% do valor total da Tour) ficará como Depósito Vitalício. O Depósito Vitalício não tem valor monetário, logo não pode ser trocado por dinheiro. Apenas um Depósito Vitalício pode ser usado por pessoa e por Tour.
Absolutely nothing! From here on, we take care of everything. Once your payment is completed (reservations are only valid when the total amount of the tour is paid), we will issue an invoice confirming that everything is in order.
As soon as possible, and no later than 20 days before the start date, we will send (via email) all necessary documentation, including your vouchers, accommodation details before and after the trip (if booked with us), transfers (if booked with us), tickets, itinerary, and tips for the regions you will visit. does not (se reservaste connosco), bilhetes, itinerário, e dicas das regiões que vais visitar.
You should check and confirm that you have received all the documentation for your trip and that the details are correct. If you notice any errors, you must notify Break Free Adventours immediately!
Yes. Your Tour Leader will ask for your booking confirmation, travel insurance, emergency contacts, and personal identification.
Remember, you will not be allowed to join the tour without your identification document and insurance policy.
Yes. You can gather a group of friends and book an entire van or mini bus.
You only need 8 or more people who want to travel together on the same itinerary and dates.
Yes. You can contact us through our form, and one of our representatives will get in touch to arrange all the details. the form e um dos nossos colaboradores irá entrar em contacto para acertar todos os detalhes.
Yes, we also create itineraries for self-drive trips.
Please contact us through our form. the form.
These tours are ideal for those who love to drive and travel at their own pace without the hassle of booking accommodation, planning the best route, estimating fuel costs, tolls, etc.
During the tour
Check-in times are usually between 2:00 PM and 4:00 PM.
However, if you arrive earlier, most accommodations offer a storage room where you can leave your luggage until check-in. Please note that some accommodations may charge for this service.
If you need to book pre and post tour accommodation, we can help you.
We cannot confirm if early check-in is possible, at this point
Transfers to and from airports in the islands are included at a specific schedule.
If your flight does does notarrive at the established schedule you may need to book a transfer yourself, or ask our team to book one for you
In mainland they may or may not be included in price.
Check travel details for more info, or contact us
This information will be specified in the Travel Details sent after your booking is confirmed.
If you know in advance that you will be late, you should contact Break Free Adventours as soon as possible. We will notify your Tour Leader, who will leave instructions at the accommodation on how to meet the group that night or the next morning, if we change accommodations.
If you arrive one or two days after the tour has started and the group has already traveled to another location, you will be responsible for catching up with the group.
If this happens, we will provide you with all the necessary information about where the group will be and when.
It's important to understand that you will be responsible for all associated costs.
Break Free Adventours cannot reimburse you for missing part of the tour, but your insurance provider will generally cover you if the delay reason is included in your policy.
Our minibus does not have restroom facilities for use during the journey. However, our trips are relatively short, and there are restrooms at the places we visit. Note that some places may charge or make you make a small purchase to use the bathroom.
When the tour includes mountain hikes, access to restrooms may be much more limited.
Your Tour Leader will inform you in advance!
Some of our accommodations may have laundry facilities on-site, but is not usual. If the tour stops in a city overnight you may find Self -service laundro-mats Your Tour Leader will be able to inform you about these services during your trip. Keep in mind that this service is generally an additional cost and is not included in the tour.
As a general rule we can´t inform, at this time the accommodations you will be staying.
Since we work with various local accommodations, we sometimes have to make changes due to unforeseen circumstances. For this reason, we cannot confirm the full list of accommodations in advance.
In briefing your Tour Leader can already tell which accommodations you will be staying, so you can tell your family how to reach you.
We want you to feel as comfortable as possible, and we try to ensure that our accommodations have all the amenities to make you feel at home. However, in more remote areas, these amenities may be limited.
Communications are constantly improving. Many accommodations now have free mobile network coverage and Wi-Fi so you can occasionally contact your family. In more remote areas, you may not have mobile network coverage.
We recommend purchasing a SIM card that suits your needs to avoid the high costs of roaming. Best Phone operators are Vodafone, Meo and Zon
If your family and friends cannot reach you directly, there is an emergency number included in your travel details.
Yes, most accommodations have outlets for charging your devices. However, keep in mind that the number of outlets may be limited compared to the number of devices you have and the number of roommates. Always bring a power strip and a plug adapter (if needed).
On the minibus, it is also possible to charge some electronic devices, but this option should be used only for emergencies, as frequent charging can overload the battery. Always bring a power bank for your tours.
Most of the time, we will travel in our own van/minibus.
However, we’ve found that the way we travel significantly impacts the trip’s tone, so whenever we think it will enrich the experience and save time, we’ll use public transportation.
These expenses are already included in your tour.
In Portugal, tipping is not mandatory, but in places like restaurants, a small tip is always appreciated. You can ask your Tour Leader for more information.
At the end of the trip, if you are happy with the service provided, you can also tip the Leader/Driver.
While not mandatory, it means a lot to the people who made your trip go well, inspiring them to do an even better job.
In terms of “pocket money,” you should budget for the following:
- Any meals not included in the itinerary
- Any optional activities you want to do on your tour that you haven't booked in advance
- Any activities you plan to do in your free time
- Any other personal expenses, such as food, drinks, shopping, or entertainment
It varies widly from place to place, but for food you should budget between 20 and 40 Euros per main meal.
You should also include any purchases you plan to make, such as souvenirs or going out for a drink at night.
Additionally, read about the optional activities available on your tour and include in your budget those you wish to do.
We recommend estimating the following for each day:
- Cost of lunch - 10 Euros
- Cost of dinner - 20 - 40 Euros
- Cost of a beer - 2 Euros
- Cost of an activity/entry you want to visit but is not included in the tour.
We recommend always carrying some cash, in addition to debit and credit cards, as there are places where card payments are not possible.
If you don’t have a Portuguese bank account, we suggest getting a Revolut or Wise card. With this prepaid card, you eliminate bank transaction fees and get much better exchange rates than at banks.
By using this link, you get your card for free. link, obténs o teu cartão gratuitamente, após um carregamento de 10 euros.
If you need help, please contact us.
After the tour
Yes, and we greatly appreciate it!
At the end of your trip, you will receive an email or text to leave your review
You can also review your experience on our Facebook page, and TripAdvisor.
Giving us a review is one of the most important things a traveller can do for us. And best of all Its Free! 😊
After all, who doesn't like to read reviews before booking an experience?
While we hope this doesn’t happen, we know that sometimes things don’t go as planned or may fall below your expectations.
If this is the case, please email us at complaints@breakfreeadventours.com. complaints@breakfreeadventours.comOnce we receive your email, it will be reviewed by our competent team, and we will resolve the issue as quickly as possible.
Other relevant questions
Our "travel like a localtravel style is the best way to truly experience a destination, but it also helps us keep prices low.
We invest your money in authentic experiences rather than luxury hotels and standardized meals.
This way, you save more, meaning you can enjoy your destination even more, in your own way.
Another factor that allows us to keep prices competitive is our inclusions. We do not include every possible activity in a destination, but the main ones will certainly be there. Many companies charge for these locally.
We leave out some activities that we don’t consider essential for a trip but may be of interest to certain travelers. This way, you have the freedom to decide how to spend your free time.
Yes. Break Free Adventours is registered with RNAVT and is protected by FGVT, which covers all client credits that Break Free Adventours may incur.
If you are booking one of our services through a third party (travel agent), it is your responsibility to ensure that they are a registered and licensed agent.
This is important because the agent may keep your payment before sending it directly to us.
If the agent goes bankrupt before Break Free Adventours receives your payment, you could lose that money.
Ensure that your agent is registered and licensed. If you cannot obtain this information (as regulations vary from country to country), check how long they have been in the market, read reviews, ask other agents if they have heard of them, etc.
Our tours (unless specified in the travel details) do not include flights of any kind.
Our travelers come from all over the world, and it would be impossible for us to include airfare in our tours.
However, we would be happy to recomend the best flight deals.
